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The UK housing market used to run on three key pillars: location, size and condition. Today, there’s a fourth, and it’s just as crucial: energy performance.

With the Renters’ Rights Act now law – agents in England need to adapt ahead of the first phase of reforms starting on 1 May 2026. In this short guide, we’ll outline the changes, when they are coming, how they could affect your business, and how Reapit and our strategic partners can support your agency in getting renters’ rights ready.

At Reapit, we chat to agencies across the UK every single day. One thing that we’re heaping? Virtual viewings are no longer just a post-pandemic workaround. They’re fast becoming a staple of modern agency workflows. And it’s easy to see why.

If you’re an estate agent in today’s digital market, your next instruction or valuation request may not come from a phone call, it may come from a Google search, or someone chatting to an AI engine such as ChatGPT. But with so many portals, agency sites and directories online, how do you make sure your name is the one they click?