Founded in the UK in 1997, The Reapit Group a leading supplier of Property CRM and Client Accounting software for estate agents. Our software solutions manage nearly 175,000 tenancies across almost 4,000 offices throughout the UK and Australia.
Bringing more than 20 years of innovation to the property market, the award-winning Agency Cloud and Property Cloud solutions provide everything estate agents need to run and grow their businesses, from sales and lettings to property management, front office to back office and everything in-between.
Estate agencies need technology solutions that enable them to grow no matter the market conditions. Staying ahead of the competition and meeting the constantly evolving needs of consumers requires a digital platform that easily tracks, progresses and reports on your business. The UK’s most successful agencies use Reapit’s Agency Cloud and Property Cloud solutions. Why? Because only Reapit offers a fully integrated CRM for managing the entire customer journey from sales to lettings and everything in between so that agencies can drive efficiency and growth.
Sales CRM – Fully integrated CRM solution with a single view of your customer across sales.
Lettings CRM – Fully integrated CRM solution with a single view of your customer across lettings.
Property Management – Provide consistent levels of service with tools and functions to manage your workload and processes.
Client Accounts – Complete solution to run your client accounts from a single platform, saving you time and money.
Analytics – Powerful reporting tools and business critical real-time dashboards.
Mobile – Secure and quick access to day-to-day functions from anywhere and anytime.
Online – Intuitive digital tools offering self-service options to enhance and personalise your clients’ online experience.
The Reapit Foundations Developer Portal and App Marketplace is at the centre of a growing PropTech ecosystem, allowing agencies and PropTech companies to design and integrate their own bespoke applications into our market-leading CRM software, delivering tested solutions and increasing the choice of tools for agents.
With the Foundations Developer Portal, developers can build powerful and in-demand apps using the tools, languages and frameworks that they love, and then publish their apps to the Reapit App Marketplace.
Our App Marketplace offers ready-to-use apps, from some of the best known PropTech suppliers, for every business need, extending the functionality of our Agency Cloud and Property Cloud solutions.
We work hard to ensure that when an agency partners with us, their onboarding to Reapit is seamless and disruption-free. We use a tried and tested change management methodology delivered by data and implementation specialists, to migrate, implement and support agents during the transition from their existing solution to our platform – so that they’re ready to hit the ground running from day one of live deployment.
When an agency partners with Reapit we go on a journey together to better understand their business objectives and priorities. We then support our clients on an ongoing basis so they can maximise the potential of our software and provide continuous training and advice to ensure they use all the functionality within our products. This includes dedicated customer success managers; regular review meetings; optimised business plans; and bespoke value reports with business insights.
We recognise that when things go wrong, agencies want issues to be resolved as soon as possible, before it starts affecting their day-to-day operations, so we’re continually investing in our Support function, including the Service Desk Portal where customers can log, update, and escalate their issues 24/7. It also includes a Self-Service Knowledge Base, with literally hundreds of FAQ’s for easy troubleshooting.
Training from Reapit is a core part of our value-added service, giving our customers unlimited access to our comprehensive range of learning resources at no additional cost to their plan, anytime, anywhere. With access to our best-in-class learning resources, our customers can be confident that their team can use our software to its fullest potential.