The Digital Markets, Competition and Consumers Act (DMCC Act) is here – and it brings new rules that every estate and letting agent needs to understand. From changes around material information to banned practices, clearer pricing and tougher enforcement powers, this new law could have a major impact on how you market and manage properties. Reapit's Commercial Director talks through the changes and urges agents not to panic.

Navigating property transactions can often feel daunting and overwhelming. For clients, each interaction shapes their experience and willingness to recommend services. By focusing on seamless, client-centered experiences, estate agents can turn stressful processes into efficient journeys. Leveraging technology and feedback will boost client satisfaction, reduce costs, and enhance competitive differentiation, ultimately transforming challenges into opportunities for growth.