1. Initiation and Discovery
Initiation and Discovery
Within the Initiation and Discovery phase of a project, your high-level requirements are captured, introduced and assigned to your dedicated team leads who will aid you throughout your onboarding process.
2. Analysis and Build
Analysis and Build
During the Analysis and Build phase, templates are gathered and reviewed, and our data migration expert will assist with migrating any required data from your old solution to Reapit
3. User Acceptance
User Acceptance
Your dedicated Project Manager will be on-site to demonstrate the functionality of the platform; which consists of running through the Project Scoping Document and comparing the information provided to what has been implemented.
4. Go Live
Go Live
This is when you will stop using your existing solution and start using the new Reapit platform; running all daily processes within the new platform and switching over web feeds. During this phase, users will be running their daily tasks and flagging any issues that they experience directly to the dedicated Project Manager. Your dedicated Project Manager will schedule a Project Closing meeting with you to sign off on the Go Live phase.
5. Review and Optimise
Review and Optimise
Lessons Learned are logged, and your dedicated Project Manager will schedule a meeting to review Lessons Learned during the Project Closure meeting. Any new Lessons Learned are to be added to the Reapit Professional Services customer journey to improve and optimise future projects.
