Wilkinson Grant drives data accuracy to near 100% with Reapit

Driving data accuracy to near 100% should be industry standard for any all-in-one solution; improving accuracy across the board can help deliver that perfect client experience. It certainly worked for Wilkinson Grant. Hear what they have to say having used Reapit’s single solution for over 10 years:

Wilkinson Grant have been using the Agency Cloud system now for over ten years as an ‘all in one’ solution across Sales, Lettings, Property Management and Client Accounts. We have been particularly focused on improving our data accuracy across the board to encourage efficiency in how we work and ensure our teams continue to deliver the excellent service we’re known for.

Together with our Account Manager we set data quality targets, and by reviewing this data regularly we have seen improvements to near 100% applicant accuracy. This has meant we are able to identify the needs of our clients more effectively, not only in their search for the perfect home but also in selling their current property. By doing this, we are able to provide a better experience for our clients and can ensure they receive all the help they need with their transaction.

We have various Reports set up to ensure we’re contacting the right people at the right times, helping us make the best use of our valuable database and in turn provide the best service to our clients within it.”

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