Robert Irving Burns saves four hours a month by using custom Power Organisers for each role within their agency, providing a clear, actionable view of all their activities and helping the business to be more efficient and make the most of every opportunity.
“Using the Power Reports functionality enables us to build an in-depth understanding of our customers and locate specific groups of contacts. This way, we communicate with the right people at the right time and make the most of every opportunity, giving us more time to focus on other parts of the business, and maximising revenue potential.
As a business we love having the ability to have custom Power Organisers for each role, enabling us to be more efficient in a multitude of ways – the News Feed is updated with live changes made within the system for a quick view of what has happened, everyone is able to have their tasks and follows-ups on their own views too. This is invaluable to us as it saves the team four hours a month, as who we need to speak to and what has happened is always accessible. Something vital for providing great customer experience, in such a fast-paced environment.”
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