Head of Central Operations, Ricky Mitchell, explains how the time saved from several daily processes within AgencyCloud allows Alexander & Co. to reinvest precious hours into generating more opportunities.
“We have been using Reapit’s AgencyCloud software for our client accounts processes since moving over to the platform in 2020. AgencyCloud has allowed us to streamline our processes within the client accounts department and take full advantage of the efficiencies that this has generated. “The daily processes within the system, such as the bank reconciliation, importing statements and allocating receipts, has saved us on average 10 hours each week compared to our previous systems and procedures. That time saved has been reinvested into the business for various projects that we have ongoing to generate opportunities and strengthen our market share.”