AGENCYCLOUD

A dedicated Project Manager will work with you to scope the whole project and give you accurate time scales for your delivery. They will introduce you to the other key people who will migrate your data and support your training requirements, to ensure you get up and running on Reapit with the minimum of hassle. The same Project Manager will work with you until you have signed off on the deployment and gone live with your new technology platform.

100% of the data that you make available can be migrated, including documents. We will review an extract of all your data from your current CRM provider and create a detailed mapping document confirming how each data field will be used. We’ll then build a specific conversion tool to manage the migration – we’ll even show you what that data will look like in your new platform. The migration process will be tested (up to three times) to ensure full compatibility, before we extract the final data, typically on your go-live weekend, making sure your up and running first thing Monday morning.

Our team of product experts are never far away. Our online ticketing system means you can log, view, and escalate cases with our team 24/7. This self-service approach means we can resolve your queries faster. We also have a knowledge base with hundreds of articles and an FAQ section that can answer your “how do I” questions the moment they arise.