AGENCYCLOUD

Everything you need to run and grow your estate agency

The end-to-end technology platform
for estate agencies of all sizes

Give your teams what they need to be great at their jobs, from sales and lettings to property management, block management and client accounts. Provide the tools your vendors, applicants, landlords and tenants expect to make their engagement with you easy. And with a real time view of your data, you can maximise your performance and adapt to changes in the market. Our AppMarket gives you access to an ecosystem of integrated apps from leading PropTech providers, so you can add more capability to your Reapit platform and future proof your agency.

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What is Reapit's AgencyCloud?

Reapit’s AgencyCloud is not just a CRM. It’s a technology platform for estate agencies of all sizes. It includes a range of market leading products, with powerful features supported by a service model that includes a broad range of training options, proactive customer success management and 24/7 customer support. Everything you need to run and grow your agency.

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Sales CRM

Close more sales than ever

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Lettings CRM

Speed up your lettings progressions

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Property Management

Manage your inventory & tenants

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Client Accounts

Manage client monies with full compliance

Block Management

Simplify your management of residential blocks

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Analytics

Business insights at your fingertips

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Mobile

Take AgencyCloud with you wherever you go

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Online

Enhance the online experience for your customers

Check out some of our latest enhancements

Which version of AgencyCloud is right for you?

Product

Agency Edition Enterprise
No. of users
Upto 30 users
31+ users
Configurable
Residential Sales CRM
Residential Lettings CRM
Property Management
International Markets
Block Management
Optional Extra
Client Accounts
Optional Extra - Predefined Best Practice Configurations Only
Optional Extra - All standard Configurations plus bespoke on request
Portals
Rightmove, Zoopla, OnTheMarket plus many more
Rightmove, Zoopla, OnTheMarket plus many more
Mobile
Analytics
Property Cloud
Optional Extra
Optional Extra
AppMarket
New Homes & Auctions
Optional Extra
Commercial Sales & Lettings
Datawarehouse
Optional Extra
Branded Templates
100 letter, 5 brochure, 5 window cards, 20 email
100 letter, 5 brochure, 5 window cards, 20 email - can be tailored on request
Automation & Workflows
10 best practice tasks and workflows included
10 best practice tasks and workflows + 15 custom included
Configurations
6 best practice configurations available
All existing configurations available

Service

Agency Edition Enterprise
Professional Services
Simple Onboarding
Custom onboarding
Deployment Time
4-6 weeks
12-16 weeks
Data Conversion
Data conversion from specified CRM suppliers, a spreadsheet template upload or manual data entry only
Custom Onboarding
Support
Service Desk Portal 24/7 to log, view & escalate cases
Service Desk Portal 24/7 to log, view & escalate cases
Customer Success Management
Virtual CSM Welcome webinar, first 6 week check in, quarterly check in, regular customer success bulletins and webinars.
Dedicated CSM Contact Ongoing Check In's, Quarterly Business Reviews, On-site visits, regular customer success bulletins and webinars

Training

Agency Edition Enterprise
Reapit IQ
Unlimited Access
Unlimited Access
Classroom Training
Additional Cost
Bespoke Training
Additional Cost
Additional Cost

Switching is easy

We can get you up and running with our Agency Edition in as little as four weeks. More complex switches to AgencyCloud for larger agencies will take a little longer, but either way you’ll be delighted with the result.

Our team of knowledgeable, experienced product and industry experts make the switching process straightforward and uncomplicated, they’ll be on hand to support you through the process, from a dedicated Project Manager that will plan out every step with you to your dedicated Customer Success Manager who will help you get the best from the platform, to the technical support team and trainers. They are all experts in their field.

A dedicated Project Manager will work with you to scope the whole project and give you accurate time scales for your delivery. They will introduce you to the other key people who will migrate your data and support your training requirements, to ensure you get up and running on Reapit with the minimum of hassle. The same Project Manager will work with you until you have signed off on the deployment and gone live with your new technology platform.

100% of the data that you make available can be migrated, including documents. We will review an extract of all your data from your current CRM provider and create a detailed mapping document confirming how each data field will be used. We’ll then build a specific conversion tool to manage the migration – we’ll even show you what that data will look like in your new platform. The migration process will be tested (up to three times) to ensure full compatibility, before we extract the final data, typically on your go-live weekend, making sure your up and running first thing Monday morning.

Your lead Trainer will make sure all your team have access to Reapit IQ, which hosts our comprehensive range of training resources. Everyone in your team will have their own login and training is available on-demand, so they can manage their own learning and development. There are role-specific courses, video tutorials, live webinars, and even face-to-face classroom training at one of our three training centres – all available as part of your Reapit licence/charge?
A dedicated Customer Success Manager will be on hand make sure you get the most out of your platform. Via face-to-face meetings or video calls, we’ll create a business plan together, tailored towards your Reapit platform goals. The Customer Success Manager will also make sure you get to hear about any new developments, what’s on our roadmap and get you invited to all the webinars to keep you up to date.

Our team of product experts are never far away. Our online ticketing system means you can log, view, and escalate cases with our team 24/7. This self-service approach means we can resolve your queries faster. We also have a knowledge base with hundreds of articles and an FAQ section that can answer your “how do I” questions the moment they arise.

Not Ready to switch yet?

keep up to date with all our latest developments and product news

CUSTOMER SUCCESS SPOTLIGHT

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Paramount Properties shares why they love Reapit’s Power Reports
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