INFRASTRUCTURE

A secure, trusted technology platform

We know how to build a secure, trusted technology platform

Reapit’s platform is built on a global cloud-based infrastructure designed and built to provide high availability, redundancy, scalability, and performance.
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Security

We take security seriously. Protecting the sensitive data of both our company and our customers.

The Reapit platform is built on a robust and secure architecture that continuously protects against emerging threats. Our cloud provider uses the latest top-level physical security to help keep your data safe. We provide our customers with comprehensive security controls from user and client authentication to organisational administrative permissions, ensuring the confidentiality and integrity of your data is protected.

We are trusted by some of the largest estate agencies in the UK, so you can be sure your data is in safe hands.

Privacy

We’re committed to protecting your privacy through our product, infrastructure, and data governance.

Data is encrypted at rest and in transit, with layered authentication, and control over user permissions at branch level, to individual users, making sure only authorised users can access your data.

You don’t need to worry about securely capturing or storing user credentials – we do that part for you.

Reliability

We are always investing in our infrastructure and our platform; designed for high performance and availability and built on best-in-class technologies so you can scale confidently and securely.

Our 24 x7 monitoring, alerting and maintenance of your environment ensures availability at an average of 99.99% per month across all our services.

Compliance

Our compliance program is here to help meet your agency’s compliance needs. Our Information Management Security System framework brings together our practices, policies and controls to protect that data. We undergo independent third-party audits and are ISO 27001 certified.

Our certificate number is 20796. Alcumus is our certifying agent, confirmation and scope can be found by entering the certificate number on Alcumus’s website.

Our certifying agent is called Alcumus, they are UKAS accredited and details can be found on the UKAS Website. Being UKAS accredited our certifying agent has been assessed by an independent body appointment by the government to provide services such as certification for the ISO standard.

Your organization is not automatically certified by association. If you decide to pursue ISO 27001 certification while using Reapit, the Reapit certification may make it easier for you to certify as your data is held by a certified business.
Yes, the new standard was released in November 2022 after Reapit certified to the then existing 2013 standard. From now until our recertification we will be aligning to the new ISO 27001:2022 standard.

No, Reapit cannot distribute copies for the ISO 27001 standard but you can purchase your own copy from the ISO website.

Cert No. 20796

You can focus on your business, we take care of the platform

Reapit’s strategic hosting partner is Amazon Web Services (AWS) who are recognised as having one of the industry’s most reliable global networks to maximise uptime, performance, and reliability.

Our technology platform means you don’t have to worry about hardware provision, configuration, monitoring, or capacity planning. We do all that for you.

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