The government on Tuesday (30 November) updated official COVID-19 guidance on the rules for face coverings in England.
From 30 November 2021, members of the public must wear face masks whilst in estate and lettings agencies by law, unless they are exempt or have a reasonable excuse.
Face coverings must also be worn by staff working in estate and lettings agencies where the public are required to wear face coverings and where staff come into direct contact with the public. In these settings employers are prohibited from asking their workers to remove a face covering.
Estate and lettings agencies open to the public must display signage or take other measures to ensure customers are aware of the requirement to wear a face covering on their premises where there is no applicable exemption or reasonable excuse.
Those who refuse to comply will be fined £200 for the first offence (reduced to £100 if paid within 14 days). After the first offence there will be no discount. The fine will double for each subsequent penalty up to a maximum of £6,400.
For more detail on the updated requirements please review the full guidance below.