Helping your team to perform at an optimal level involves an increasing amount of training and guidance on a variety of topics including soft-skills, compliance and technology.
Reapit has always put training at the very core of our service proposition and in the same way our clients have embraced a degree of digital disruption, we have recently completed an extensive modernisation of our training offering to deliver a blended learning experience.
Following a successful pilot, Reapit IQ, our very own Learning Management System, is now being offered to all 20,000 users of our award-winning solutions. This represents the next exciting stage in Reapit’s commitment to champion best practice in the estate agency and lettings software sector.
Thousands of agents have been trained by our expert in-house training team in person, but online learning offers a range of advantages to busy agents who need to train staff on specific roles or functions quickly without the logistics of arranging training facilities or sending them to Reapit’s dedicated training centres.
To ensure that Reapit IQ continues to deliver best in class training, our clients now have a set of flexible training options for both online and in a conventional classroom environment.
Reapit’s highly experienced training team have developed a complete e-learning suite of courses aimed both front office sales and lettings staff, that can take new users to a competent level through 24/7 access to e-learning material. It can also be used by those wishing to refresh their knowledge of the product. The courses contain a range of modules and tests and are supported by webinars and classroom sessions, enabling clients to directly engage with an experienced Reapit trainer to gain more detailed knowledge of the product.
Reapit IQ may also be used to provide refresher training to those who have previously attended live courses. Further modules for more advanced users have been developed so that there is a structured curriculum across three competency levels.
Learning via Reapit live training allows our clients to maximise their staff productivity through focused 60-minute sessions, also giving them valuable time with one of our experienced trainers.
More experienced users can learn about advanced features of the software, including the various management information dashboards that have been added to RPS in the past year to monitor market appraisals, withdrawals and data accuracy.
From a management perspective, Reapit IQ offers those responsible for training within their organisation an easy-to-use yet comprehensive way of managing the training needs of their teams. Reapit IQ tracks progress of each individual learner and this data can be reported on to give managers a clear picture of the courses that have been completed, along with options to allocate specific training to users based on the business need.
Training remains without additional charge for all Reapit clients and Reapit IQ is another complimentary addition to our proposition – another way we are striving to maintain our position as the leading CRM and Lettings Accounting software provider to the UK residential real estate sector.
Richard Day, Service Director at Reapit commented: “I am really excited about Reapit IQ and the training framework the team have developed. Reapit IQ provides a platform that enables the team to develop and offer training quickly and efficiently than ever before – and to deliver it in a method that works for our clients.”
He continues: “Our partnership with PropertyMark is aimed at ensuring clients get the benefit of CPD while training with us. I would really encourage all of our clients to log into Reapit IQ and see what is available now and also as we continue to update our training catalogue throughout the coming months.”
CPD via Reapit IQ
Reapit and Propertymark recently announced a new partnership to help ARLA members to improve software skills and achieve their mandatory CPD commitments.
Learning via Reapit IQ can be used to help clients achieve their mandatory CPD commitments – a requirement for maintaining Propertymark membership. Reapit have created a working partnership with Propertymark, to ensure that any new training or revised material is certified for CPD, maximising the value of the training provided.
Shelley Brown, Membership Manager at Propertymark, commented “We are very happy to be working with Reapit on this innovative new approach to software training. ARLA Propertymark, NAEA Propertymark and Reapit have a shared goal to improve training standards and we are confident that members will appreciate more flexible ways of building up their CPD.”
Reapit IQ is now available to all 20,000 RPS users worldwide. For further information, please visit http://showcase.reapit.com/training/