Reapit has had a record breaking 12 months with the trend of estate agents seeking a single database management solution across all aspects of their business gaining momentum.
Phenomenal growth in client accounts
A record number of clients switched to Reapit’s RPS software in 2017 with the majority signing up for sales, lettings, property management and client accounts. Reapit also significantly increased the number of existing clients using the full solution by moving across their property management and client accounts teams to RPS to benefit from a joined-up system too.
Nock Deighton, one of Shropshire’s largest and oldest firms of estate agents with 9 offices, signed up in May. They previously used DezRez and CFP and switched their sales, lettings, property management and client accounts teams over to RPS.
DDM Residential in Lincolnshire signed up for Reapit’s full software solution in July and moved all their 5 offices over from Expert Agent.
Another exciting contract for Reapit to win in 2017 was Keller Williams – America’s largest real estate franchise who set up in the UK in 2015. They have big plans for their expansion in the UK, and worldwide. Reapit was brought in to replace their existing software for UK agents – Realspace.
Reapit’s Client Accounts portfolio has grown by 66% in the last 6 months. Venmores, DDM Residential, Keatons, Strutt & Parkerand Scott Fraser have all moved across sizeable portfolios to Reapit’s client accounts software which is accredited by ARLA and the ICAEW and reconciles all accounts to the penny every day. Venmores switched from Expert Agent, DDM from CFP, Keatons from VECO, Strutt & Parker from Qube and Scott Fraser from Let MC.
Another emerging trend over the last 12 months has been the need for traditional agents to raise their game in the online arena. This is not only to compete with the growing number of online and hybrid agencies in the market but also to stay relevant in a world where the modern consumer expects and often prefers digital service. With this in mind, Reapit launched RPS Digital which has proven to be an attractive proposition in the market.
RPS Digital proves popular with clients
Lawrence Rand was the first agency to go live with RPS Digital which allows agents to offer 24-hour valuation and viewing booking facilities via their websites. These bookings then sync directly into agents’ diaries. Combined with Reapit’s Trackers, this provides a full online service for clients to be able to monitor their property interests and rental portfolios in real-time, 24/7.
Within days of going live Lawrence Rand was celebrating a new instruction that had been won on the back of an enquiry being received at 9pm at night and valuation being done the following morning – before any of their competitors had even called the client to arrange to see the property!
James Pendleton, an existing Reapit client that operates 10 offices in South West London also signed up for RPS Digital and in the same year decided to bring across their property management and client accounts teams from Easy Match to Reapit to create a single, fully synced platform across their entire business.
Howard Cundey was recently shortlisted in the category for ‘Best Online Agency’ at the Property Wire Awards after adopting RPS Digital. Howard Cundey LIVE came 3rd in the category which included the likes of Purple Bricks and Yopa. The ten office agency which operates in Kent, Surrey, Sussex and London, moved its sales and front office lettings teams over to RPS from Expert Agent in 2016. This year they decided to move their client accounts and property management teams over to RPS as well.
Other Reapit developments
It’s been an exciting 12 months for Reapit with a Management Buyout supported by Accel-KKR, a leading global technology-focused investment firm to support further development, innovation and growth.
This year marks Reapit’s 20th anniversary. The business has grown from a single office operation with 3 employees in December 1997 to an international organisation with 5 offices, 150 employees and over 20,000 users across 17 countries.
The scene is set for another successful year following the launch of a new version of RPS Mobile and the introduction of a new user interface set to be revealed later this year. We’re also hoping to repeat our award success after winning Best Software Supplier at the ESTAS, Best Supplier at The Negotiator Awards and being awarded Best in Class at The EA Masters. Watch this space!