Directly importing applicant and vendor enquiries into AgencyCloud with a click of a button saved the agency an estimated 20 hours of manual entry across 3 months, according to their Head of Marketing, Viktorija Rinkeviciute.
“Russell Simpson has been using AgencyCloud’s Automatic Internet Registration tool to help streamline our registration process across the company. With both viewing and market appraisal leads feeding into the organiser, we can ensure we’re responding to our customers efficiently and starting their customer journey with us in the right way, which is so important given the current fast-paced market. Internet Registrations allows our teams at Russell Simpson to import our applicant or vendor enquiries into AgencyCloud at the click of a button, negating any manual rekeying of information from the email lead, and populating the relevant fields on the record for us.
“By using the Internet Registrations tool and with the volume of internet enquiries that came through in the last 3 months, we have saved over 20 hours of manual entry – 2 and a half working days! This time saving is crucial to a busy team like ours, meaning we’re able to reinvest that time into growing our business and servicing our customers.”