The strong relationship between Reapit and Lisney has seen an exponential increase in the quality and accuracy of the highly regarded Irish estate agency’s data, with Agency Cloud ensuring that Lisney can provide a best-in-class service for their clients:
“Lisney and Reapit have enjoyed a strong relationship for over 7 years and in that time we have seen our usage of Agency Cloud and data quality go from strength to strength. We use Agency Cloud to manage our buyers and sellers, and with our recent focus during account meetings and training have seen our data accuracy and quality grow exponentially with an increase of more than 25% in some areas.
At Lisney we consider it important to invest in our customers, and using Agency Cloud means that we can ensure the best level of service possible. This uplift in data accuracy means we can be confident our clients are receiving interesting and relevant content.
Agency Cloud Reporting means our management team are able to track data quality levels and ensure a high and consistent level of service is delivered.
We have also recently launched our Property Tracker which will take our customer experience to the next level, allowing easy online access to view the status of a property transaction, and interact with our excellent in branch team.
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