Kai Logan, Group Marketing Director at leading West Country agency Bradleys explains how their Reapit Customer Success Manager helped them to identify and unlock opportunities within their existing CRM database.
“One of the key issues facing our industry in the current climate is one of stock and bringing instructions to the market. Reapit have a keen understanding of this need, and our dedicated Customer Success Manager identified this at the earliest opportunity, working alongside our Training team to provide a series of Prospecting User Group sessions with our Managers and Listers focused on easily and simply identifying the prospects sat within our database with the aim of unlocking this revenue.
Focusing our prospecting efforts on the data identified by our Customer Success Manager in the prospecting sessions led to instructions worth more than £62,000 for the quarter – potentially over £250,000 worth of instructions for the year. With much more potentially still to come.
Reapit’s pertinent understanding of the changing needs of estate agency in the current market, alongside the help and support of our Customer Success Manager, has really made a difference in support of our efforts.”